Apple Tech Addresses Three Common Mac Issues

Ever wonder if the water you spilled on your Mac caused permanent damage, even though it seems to still work? What is that clicking noise coming from your Mac? Have you been experiencing problems with your MacBook Pro booting or finding its operating system? Well, Chris Barylick, an Apple tech, came to the rescue for the June issue of Macworld.

Spill Alert: Move Into Action
Barylick strongly suggests that the very moment you spill any liquid on your Mac, or suspect that you have, you need to immediately shut it down and quickly get it to an Apple-authorized service center. Don’t try to clean the Mac yourself because you will void your warranty. If you want to be a daredevil they explain to you how to open and clean your computer, but I won’t be sharing those detailed steps here. Read Macworld and take that risk yourself.

Barylick also strongly recommend that you don’t look at your computer and say, “well it’s still working and looks okay” and then convince yourself to continue using it in its current state, because the longer you keep your Mac turned on, the liquid will eventually short-circuit your computer and create holes in its components, which means you will be buying a new Mac.

Hard-Drive Cables are the Culprit
Barylick has now caused (or will cause) many owners of the 13-inch MacBook Pro notebook (released mid-2011) to say, “oh is that it?” because they have figured out that the reason users notebooks were having issues booting, finding the operating systems, and spazzing out when trying to read and write to the hard drives, was because Apple unknowingly had shipped faulty hard-drive cables with the notebooks.

Most users started experiencing these issues after one year, some of you may still be experiencing problems and are either too naive or stubborn to go to an Apple-authorized service center to get assistance. So what can you do to fix this problem?

You can open your MacBook Pro and swap out the hard-drive cable, or you can take the safe (and most-logical) route and take it to an Apple-authorized service center. The repair time is approximately 10 minutes if you are an above-average techie. You can purchase in store or order a replacement cable online. You can order from eBay or iFixit (who also have an online installation guide for $50). Just remember that you are taking a major risk attempting to do this yourself.

“What’s That Clicking Noise?”
If your Mac is clicking then it’s most likely your hard drive having a tempter tantrum. It’s the most used component in your computer with the most moving parts, so eventually it’s going to get fed up of being overworked and under-appreciated. Once again you can try out your techie skills or take the safe route directly to an Apple-authorized service center for repairs.

Once your computer is running like new, Barylick tells readers to invest in a reliable external hard drive that can sync with the OS X’s Time Machine, and consider investing in the utility Data Rescue 3 (a product of Prosoft), to help clean up routine damage done to your hard drive, and recover any data from disks that would normally be considered ‘dead’. You can get this utility for $99 at http://go.macworld.com/dr3

We put everything on our computers, we overwork them, shove them in and out of bags, cases, and sleeves, but never expect to have any issues from them. Hopefully now we will stop long enough to invest in resources that can protect and save the data we cherish so much. Thank you Chris Barylick and Macworld for sharing these tips and tricks.

Source: Macworld (June, 2013). Print Edition. Page 16.

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